OUR TERMS AND CONDITIONS
CREATING YOUR ACCOUNT
BUYING AND REDEEMING CREDITS FOR CLASSES
BOOKING AND CANCELLATION OF CLASSES
YOUR HEALTH AND WELL-BEING
PERSONAL BELONGINGS AND SECURITY
DATA PROTECTION
REFUNDS
OUR RESPONSIBILITY
CHANGING ROOMS AND LOCKERS
SMOOTHIE BAR
MARKETING
ADDITIONAL LEGAL INFORMATION
HOW TO CONTACT US
These Terms were last updated on 02/08/2023.
CREATING AN ACCOUNT
· To create an account and use our Services, you must:
BUYING AND REDEEMING CREDITS FOR CLASSES
BOOKING AND CANCELLATION OF CLASSES
MEMBERSHIPS
YOUR HEALTH AND WELL-BEING
PERSONAL BELONGINGS AND SECURITY
DATA PROTECTION AND PRIVACY
We are committed to protecting the privacy of all customers. The use of your personal information is governed by our Privacy Policy, which is available HERE.
REFUND POLICY
Refunds are not offered at DAN'S. Payments are non-refundable and no refunds or credits are granted for partially used periods.
OUR RESPONSIBILITY
Nothing in these Terms excludes or limits our liability to you:
- For death or personal injury caused by our negligence
- For fraudulent representation
- For any other liability that cannot, under Spanish law, be excluded or limited
You acknowledge that, by using our Services, you have voluntarily decided to participate in intense physical exercise. You agree that there are risks and dangers inherent in performing the nature of the exercises we offer as part of our Services, and that some of these risks cannot be eliminated regardless of the reasonable care taken to avoid injury. We strongly recommend that you consult a healthcare professional before starting any class. We will not be liable to you (whether this liability arises as a result of breach of contract, negligence, misrepresentation, or for any other reason) for any loss or damage that arises as a result of:
- The actions of a third party not related to our Services under these terms
- Any circumstance for which you are responsible
- Any circumstance that we cannot reasonably control
You are solely responsible for protecting your account login details and we will not be responsible for any loss or damage that may result from your failure to do so. We will not be liable to you for any loss of benefits or any consequential damages that arise from our contract with you, and our total liability to you under the contract will not exceed the total fees paid by you. “Consequential loss” means losses such as loss of profits, loss of sales or business, loss of agreements or contracts, loss of expected savings, loss or damage to good will, indirect loss.
CHANGING ROOMS AND LOCKERS
Please note that we have limited showers in our changing rooms. We reserve the right to change the products provided in the apparel and remove them completely if we consider it to be in the best interest of the business. Any theft or recall of products belonging to DAN'S or our customers will be considered a serious violation of these Terms and will result in the closure of your account and denial of access. We will not be responsible for any allergic reaction or bad reaction to the products. If you think you may have an allergy or reaction to any product, check the ingredients or ask staff for brands if they're not visible. Photographs/filming is not allowed at any time and under any circumstances in the changing rooms.
The lockers are available only to customers while classes are in progress and while they are at DAN'S. We reserve the right to empty the lockers daily and place the belongings in lost objects to be kept for up to 1 month, after which they will be donated to a charity of our choice or discarded. Talk to the front desk team as soon as possible if you think you've lost any property.
SMOOTHIE BAR
The food and drink prepared at the DAN'S Shake Bar may contain: peanuts, eggs, milk, wheat, nuts, soybeans, fish, shellfish, mustard, celery, gluten, lupins, sesame seeds, sulfur dioxide. We do not recommend that anyone with allergies or intolerances buy or consume any food or drink from the DAN'S Shake Bar without first consulting a health professional.
MARKETING
From time to time, and provided you have given your consent, we may use any information you send to us, including personal data, to provide you with marketing information about us. This is also explained in our Privacy Policy. By opting out of receiving marketing emails, you acknowledge that we may not update you or report changes to your account, services, waiting list or information. DAN'S is not responsible for any inconvenience or problem caused by opting out of receiving marketing emails.
ADDITIONAL LEGAL INFORMATION
Our full company name is DAN'S MADRID S.L. (referred to in these terms as DAN'S, “we”, “us” or “our”). Our company registration number is B72879471 and our registered address is Calle de Barceló, 7 28004, Madrid, Spain. Our website is www.dans.es.
You may not sublicense or assign any of the rights or obligations under these Terms. We may outsource the fulfillment of any of our obligations to you. We may assign any of our rights or obligations to you to another person, provided that we notify you that we have done so. All notifications that you or we make must be made by email or letter, and will be considered to have been delivered at the time of transmission (in the case of an email) or 48 hours after the date of sending (in the case of a letter). In the case of a notification to us, you must send it to the email address or postal address provided on the website. In the case of a notification to you, we will send an email or letter to the address provided in your account. If either party delays enforcing their rights under these Terms, that delay will not affect their ability to enforce those rights in the future.
HOW TO CONTACT US
If you have any questions, queries or concerns about these Terms, our Services or any other related matter, do not hesitate to contact us at:
Email: hola@dans.es
Thank you for reading and accepting our Terms and Conditions. We look forward to seeing you soon at Dan's to enjoy our services!
- Memberships with recurring payments through bank transfer
- You can cancel at any time. The notification period is one month from the date of your next direct charge.
- You can freeze your membership at any time, but we require 7 days' notice prior to the billing date.
- You are entitled to 2 freezes per year, each lasting up to one month.
- Sessions can only be used by the member and cannot be shared.
If our staff believes that your behavior is inappropriate or offensive, if your behavior threatens the reputation of our business in any way, or if your behavior violates any of these rules, we reserve the right to close your account, deny access or ask you to leave a class.