This privacy policy will explain to you how DAN'S uses the personal data we collect when you use our website.

CONTENTS

• Who are we?

• What data do we collect?

• How do we collect your data?

• How will we use your data?

• How do we store your data?

• Marketing

• What are your data protection rights?

• What are cookies?

• How do we use cookies?

• What types of cookies do we use?

• How to manage your cookies?

• Privacy policies of other websites

• Changes to our privacy policy

• How to contact us?

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Who we are

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Here are the details that Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of individuals with regard to the processing of personal data and the free movement of these data, known as the General Data Protection Regulation (GDPR), says we must provide to you as a “data controller”:

- Our website address is Www.dans.es

- Our company name is DAN'S Madrid S.L.

- Our registered address is Calle Barceló, 7, 28004 Madrid.

- Our designated representative or Data Protection Officer is the Chief Operating Officer and you can contact him athola@dans.es

What data do we collect?

Our company collects the following data:

Personally Identifiable Information (name, email address, telephone number, etc.)

We also collect static or moving images through closed circuit television (CCTV) cameras or surveillance systems as you pass through our facilities. This is limited to common areas only.

How do we collect your data?

Our company directly collects most of the data we obtain. We collect data and process information when you:

• You register online or place an order for any of our products or services.

• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

• You use or visit our website through the cookies in your browser.

• Visit our facilities.

Our company may also obtain your data indirectly from the following sources:

• If you call us by phone and voluntarily provide us with your data.

• If you send us an email with your details.

How will we use your data?

Our company collects your data so that we can:

• Process your order, manage your account and fulfill our contract with you.

• If you have accepted, send you by email special offers on other products and services that we think you might be interested in.

• When our company processes your order, it may send your details to credit reference agencies and use the resulting information to prevent fraudulent purchases.

• Maintain the security of our facilities for our customers and staff.

In accordance with the GDPR, we will ensure that your personal data is processed lawfully, fairly and transparently, without negatively affecting your rights. We will only process your personal data if at least one of the following legal bases is met:

a) You have given your consent to the processing of your personal data for one or more specific purposes;

b) Processing is necessary for the execution of a contract to which you are a party or to take action at your request before starting a contract;

c) The processing is necessary to comply with a legal obligation to which we are subject;

d) The processing is necessary to protect your or another person's vital interests;

e) The processing is necessary for the fulfillment of a task carried out in the public interest or in the exercise of the official authority conferred on us; and/or

f) The processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, such as the processing of credit card payments, except where such interests are overridden by the fundamental rights and freedoms of the person whose personal data require protection, especially if it is a child.

How do we store your data?

Our company securely stores your data in our web system, our payment system and our offices.

Marketing

Our company would like to send you information about our products and services, as well as those of our partner companies, which we think might interest you. If you have agreed to receive marketing, you can always choose not to receive it later. You have the right at any time to prevent our company from contacting you for marketing purposes or to transfer your data to other members of Our Company Group. If you no longer wish to be contacted for marketing purposes, let us know.

Refund Policy

Refunds are not offered at DAN'S. Payments are non-refundable and no refunds or credits are granted for partially used periods.

What are your data protection rights?

Our company wants to ensure that you are fully informed about all your data protection rights. You have the right to the following:

Right of access: You have the right to request copies of your personal data from our company.

Right to rectification: You have the right to request that our company correct any information that you think is inaccurate. You also have the right to request that our company complete information that you believe is incomplete.

Right to erasure: You have the right to request that our company erase your personal data, under certain conditions.

Right to restrict processing: You have the right to request that our company limit the processing of your personal data, under certain conditions.

Right to object to processing: You have the right to object to the processing of your personal data by our company, under certain conditions.

Right to data portability: You have the right to request that our company transfer the data we have collected to another organization or directly to you, under certain conditions.

What are cookies?

Cookies are text files that are placed on your computer to collect standard Internet log information and information about visitor behavior. When you visit our website, we may automatically collect information from you through cookies or other similar technology.

For more information, visit allaboutcookies.org.

How do we use cookies?

Our company uses cookies in a variety of ways to improve your experience on our website, including:

- Stay connected

- Understand how you use our website

What types of cookies do we use?

There are several different types of cookies, however, our website uses:

Functionality: Our company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These may include your preferred language and your current location. Both first-party and third-party cookies are used.

Advertising: Our company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed, and information about your browser, device and IP address. Our company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage your cookies?

You can configure your browser so that it does not accept cookies, and the website mentioned above tells you how to delete cookies from your browser. However, in some cases, some of the features of our website may not work as a result.

Privacy policies of other websites

Our company's website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our company periodically reviews its privacy policy and places all updates on this website. This privacy policy was last updated on August 2, 2023.

How to contact us

If you have any questions about our company's privacy policy, the data we hold about you or if you want to exercise any of your data protection rights, do not hesitate to contact us.

Send us an email to:

HOLA@DANS.ES

Or write to us at: Calle Barceló, 7, 28004 Madrid.

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